“The proverb, ‘The beginning is half the battle,’ applies in a multitude of ways. In the first instant of a greeting between two people, the ground upon which they meet should be indicated. Cordiality, reserve, distrust, confidence, caution, condescension, deference—whatever the real or the assumed attitude may be, should be shown unmistakably when eyes meet and heads bend in the ceremony of greeting.
“To put into this initial manner the essence of the manner which one chooses to maintain throughout is one of the fine touches of diplomacy. People fail to do this when their effusively gracious condescension subsequently develops into snobbishness, or when an austere stiffness of demeanor belies the friendliness which they really intend to manifest. The latter fault is often due to diffidence or awkward self-consciousness; the former is usually traceable to the caprice of an undisciplined nature, and is a significant mark of ill-breeding.” — Agnes H. Morton's, “Etiquette."
Etiquette Enthusiast, Maura J Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia
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