Showing posts with label Telephone Greeting Etiquette. Show all posts
Showing posts with label Telephone Greeting Etiquette. Show all posts

Sunday, September 1, 2019

Slang Barred in Boston Schools

My advice to the children in Boston schools is: Don't be slovenly in the use of English. Slovenliness is the result of habit, and once tolerated, it is likely to cling to all of us until mature life. – Jeremiah E. Burke


“Hello” Barred in Boston
 According to Superintendent of Schools Burke the Word is Both Undignified and Slovenly

Do not say “Hello” when you pick up the telephone. Avoid “Nope" and “Yep“ in your conversation when you mean “No” or “Yes.” If Boston is going to sustain its reputation as the “Athens of America” it must quit the use of these barbarisms, according to Jeremiah E. Burke, new Superintendent of Boston schools. It is more in accordance with Boston culture to say something like "This is Mr. Smith talking; with whom am I conversing?” 

“There are many words,” Superintendent Burke says, “to use in place of that undignified and impolite word ‘Hello’.” It is condemned in Boston schools, particularly in classes in salesmanship, where knowledge of dignified and grammatical English is essential. “There is no excuse for the use of ‘Nope’ and ‘Yep’ in conversation. I believe that if Boston school children will check themselves in their use, parents at home will gradually dispense with their use. My advice to the children in Boston schools is: ‘Don't be slovenly in the use of English. Slovenliness is the result of habit, and once tolerated, it is likely to cling to all of us until mature life.’” –Boston American, 1922


Etiquette Enthusiast, Maura J Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia 


Monday, April 4, 2016

1920's Phone Etiquette and Use

Talking directly into the mouthpiece with lips a half inch away, will enable the one to whom you are speaking to get your message without straining to hear you. 

Phone Etiquette Advice is Given

Keenly appreciative of the value of correct telephone usage in newspaper work, the New York Sun is at present running a series of suggestions for telephone etiquette in its popular column entitled ’The Sun's Rays" for the information of readers. Forty-two items have been included to date in the series, a number of which follow: 


Telephone Etiquette 
  • The old-fashioned “Hello” when answering the telephone has become obsolete through the modern usage of the name, or telephone number, to identify one's self.
  • Placing the receiver on the hook gently prevents making a disagreeable noise in the other party’s ear and eliminates possible damage to the instrument.
  • Telephone manners are as important for voice-to-voice courtesy, as face-to-face politeness. 
  • “Guess who this is” was never good telephone manners. The modern telephone user establishes his identity immediately. 
  • A courteous way to start the day right is with a sincere “Good morning.” 
  • Good breeding is revealed quite as much by courteous manners over the telephone as though you were physically present. 
  • Talking directly into the mouthpiece with lips a half inch away, will enable the one to whom you are speaking to get your message without straining to hear you. 
  • Impatient “jiggling” of the hook to signal the operator does not flash the small lamp on the switchboard. The right and effective way is to move the hook up and down slowly. —Madera Tribune, 1928


Etiquette Enthusiast Maura J Graber is the Site Editor for the Etiquipedia© Etiquette Encyclopedia