Showing posts with label Emily Post on Customers and Clients. Show all posts
Showing posts with label Emily Post on Customers and Clients. Show all posts

Friday, July 28, 2023

Emily’s “Good Taste” #3

A 1940 letter from Emily Post to a friend. This letter is part of a group of letters from Emily Post to a friend in the 1930’s and 1940’s. This group of letters was acquired for the Etiquipedia Etiquette Museum, scheduled to be opened within the coming 5 years.

Good Taste Today
Part 3

Dear Mrs. Post: After we were married two weeks ago, my husband was presented with a radio by his fellow office workers. They gave it to him at the office and he brought it home. Now he thinks that I should write a note to his boss, thanking every one, whereas I feel that they did not intend this to be a wedding present to me personally. If they had they would have sent the radio to our house, wouldn't they? 

Answer: I think you are perfectly right that it was a present to him individually and that you should not bo expected to thank them. In fact, I think If you wrote a note now it would be like getting up to take a bow to an audience who has applauded your husband's speech. 

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Dear Mrs. Post: Should people who come to my beauty shop be properly spoken of as customers, clients, patrons or what? And should ladies who come regularly to my shop and whose names I naturally know very well be called Mrs. Jones and Mrs. Brown, or Madam? 

Answer: You speak of your "customers" and you call those whom you know personally by name (i. e., Mrs. Jones and Mrs. Brown) and you call strangers "Madam." – By Emily Post in the San Bernardino Sun, 1939                



         🍽Etiquette Enthusiast, Maura J. Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia