My sister and I embarked on a ferry journey from Hong Kong to Macau, where upon submission of our passports, we were issued a paper insert akin to a train ticket before boarding. Upon arrival at the Macau ferry terminal, we effortlessly wheeled our suitcases to the complimentary bus services that transported us to our hotel-cum-casino.
The luxurious accommodations and impeccable service at the hotel pleasantly surprised us, showcasing the advantages of staying in casino-affiliated establishments. After settling into our rooms, we donned our comfortable walking shoes and ventured down the main street to admire the charming Portuguese-inspired architecture that graced the cityscape.Macau's story begins before explorers investigated new lands for trade, and colonisation. It belonged to the vast Ming Dynasty. It was in the mid-16th century. Portuguese traders arrived using it as a trading post in 1557, looking for new wares to take back to Europe and expand their empire.
An agreement allowed the Portuguese to settle on the Macau peninsula in exchange for rent and adherence to Chinese laws until 1887. This agreement laid the foundation for the world's first and longest-lasting European settlement in China until its handover in 1999. Today, it is a significant resort city and a top destination for gambling tourism and is more critical than Las Vegas.
The first known written record of the name "Macau", rendered as "A Ma Gang", is found in a historical material from 1555. It is a particular administrative region of the People's Republic of China.
Over the next 400 years, Macau flourished as a trade hub. European and Chinese cultures intermingled, creating a unique blend evident in its architecture, cuisine, and traditions. Now that it has become a major destination for economic thrill seekers, a new influence of Western luxury clientele etiquette has made its mark. What does this mean for locals and short- and long-haul travellers?
Etiquette plays a vital role across various facets of life in Macau, from business, dining, hospitality, and tourism. Visitors to Macau are encouraged to familiarise themselves with these etiquettes to ensure an enjoyable experience in Macau’s multicultural environment.
Respect for Elders: Confucian values heavily influence Macau's society, emphasising respect for elders. It's customary to address elders with deference and to offer them precedence in social situations.
Greetings: Traditional Chinese greetings involve a slight bow or nod of the head, often accompanied by a handshake. Addressing someone with their title or honorific, followed by their surname, is considered polite.
Gift Giving: Presenting gifts is a common practice in Macau, especially during festivals or social gatherings. Gifts are typically exchanged with both hands as a sign of respect. Avoid giving items in sets of four, as the number is associated with death in Chinese culture.
Language and Communication: While Portuguese is one of Macau's official languages, Cantonese and Mandarin Chinese are predominantly spoken. Learning a few basic phrases in either language can go a long way in showing respect and getting around faster.
Dress Code: Macau's dress code is generally conservative, particularly in formal settings and religious sites. Modest attire is expected, with women often opting for dresses or blouses and skirts, while men typically wear suits or dress shirts and trousers.
Tipping – You will find that restaurants will include a 10% service charge in the bill, while hotels may even levy a higher 15% charge. While tipping is not actively discouraged and won't be refused if offered.
Dining etiquette is particularly significant in Macau's rich culinary culture. A study by Jong-Hyeong Kim et al. (2023) emphasises the importance of understanding cultural factors such as customs, beliefs, and social norms that shape unique tourist dining experiences. These cultural intricacies contribute to the overall uniqueness of Macau's gastronomy scene, highlighting the need for tourists to be mindful of local dining customs to enhance their experiences.
One of these tips when ordering and earing Macanese food, you will need either implements which are chopsticks or a spoon and fork. Here is a list of mouthwatering gastronomic foods that you will find there:
• Porco Bafassa – Slow cooked stew with turmeric, pork and potatoes.
• Capela – minced meat with potatoes, chirozo, bacon, olives and tomatoes.
• Portuguese Chicken – Slow cooked with chicken, curry and potatoes, alternative toppings are eggs, sausage and olives, turmeric and coconut milk.
• Tacho – Casserole with cabbage mixed with pork skin, pork knuckles, chicken wings, roasted pork and Chinese sausages.
• Minchi - Minced beef or pork which could be served together with diced potatoes.
• Pork with Balichao and Tamarind – Casserole with cabbage, sausage, red beans, black beans, pig ear and pig knuckle.
Interestingly, Macau’s etiquette has been shaped by the many Westernised hotels and casinos that have slowly filtered through from places such as America and Australia. These hotels extend to conditional hospitality, as described by Luofu Ye (2018) and as noted by Yi-weiChang and M. Polonsky (2012); their study indicated the importance of polite and respectful interactions in maintaining a high standard of hospitality. Furthermore, the role of etiquette in shaping tourist behaviour and enhancing their experiences is critical in the multicultural context of Macau. You will find those in customer service in these hotels from China, Pakistan, Bangladesh, India and the Philippines.
You don’t need to be in Macau long to experience its fantastic history and note the difference in Asia. My sister and I loved being there; the cultural mix was unique. Macau is recommended for a one- to two-day stay that is easily accessible via Hong Kong.
For many years, Etiquipedia contributor, Elizabeth Soos, has had a keen interest in cultural customs. With her European background and extensive travel, Soos developed an interest in the many forms of respect and cultural expectations in the countries she has visited. With her 20 years’ experience in customer service within private international companies based in Australia, and her lifetime interest in manners and research, she decided to branch out into the field of etiquette and deportment. Through her self-directed studies and by completing the Train-The-Trainer’s course offered by Emma Dupont’s School of Etiquette in London and by Guillaume Rue de Bernadac at Academie de Bernadac based in Paris and Shanghai, she founded Auersmont School of Etiquette. Elizabeth is currently traveling throughout India and brushing up on her Hindi.
🍽Etiquette Enthusiast, Maura J. Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia
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