Zoom Etiquette for Polished Manners

Be aware of your hands and fidgeting, as excessive fidgeting can convey nervousness even over the camera. Hands should be off the table or placed neatly in your lap, allowing for good posture.

Mastering Professionalism in the Virtual World

Will Reeve, son of the late Christopher Reeve, better known as the original Superman, is a reporter for ABC News, Good Morning America, and World News Tonight. He gained worldwide notoriety when he was captured during a live segment wearing only a suit jacket and shirt… he was wearing no pants!

While filming a live report remotely, he accidentally filmed himself revealing his bare legs. The unfortunate moment went viral and highlighted the ‘work-from-home’ arrangement that touches millions of workers. While working from home may sound more comfortable, the challenges pertain to keeping up with the professional image without compromising credibility. Here are some pointers to getting it right.

Facing the Camera

Our body language plays a crucial role simply because our entire upper image is on the screen. Try to fix your camera slightly away from the face; the other person should see a face-to-chest. Be aware of your hands and fidgeting, as excessive fidgeting can convey nervousness even over the camera. Hands should be off the table or placed neatly in your lap, allowing for good posture.

Voice Modulation and Communication

Dr Albert Mehrabian's three Vs of communication—verbal, vocal, and visual—are necessary for clear, face-to-face online communication. Crisp and eloquent communication is essential in creating rapport and, most importantly, if you want to be understood quickly. Whilst videoconferencing it is crucial to convey emotion, emphasis and sincerity though your body language and tone of voice.

Attire and Grooming

Visual credibility has a direct impact on human psychology. While you may not need a three-piece suit for every virtual professional meeting, dressing in a lackadaisical manner is not an option for one seeking a credible image. Looking professional over video conferencing and in day-to-day business virtual meetings will enhance your authority.

Background Disturbance

It's challenging when you are in an important meeting or a job interview over videoconferencing and a child starts crying or the dog barks. While we cannot always control the outside world, preparation is key to success. Choose an area that is the quietest in the house or apartment. If people and pets are in the house, pre-warn them, tell them the length of time you need for silence, and escort them to an area where they will be happy and quiet.

Our newest contributor is Konkana Bakshi. She is a renowned business and social etiquette consultant, author, and former Femina Miss India. She has represented India in prestigious international beauty pageants, including Miss Elegance World 2008, Chinese Miss World 2007, and Miss India 2009. Her extensive travels and education at European finishing schools highlighted a significant gap in India's awareness of professional etiquette, social graces, and personal grooming—skills deeply ingrained in cultures like the United Kingdom and France. Recognizing the need for a tailored approach to etiquette training, Konkana founded Savoir Faire Academie in 2013.As an author, she shares her expertise through her book “The Art of Savoir Faire: The Guide to Social and Professional Grace,” which offers readers valuable insights into mastering etiquette, elegance, and confidence in social and professional settings.

🍽️Etiquette Enthusiast, Maura J. Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia