Showing posts with label Compassion and Courtesy. Show all posts
Showing posts with label Compassion and Courtesy. Show all posts

Thursday, January 12, 2023

Compassion, Courtesy and Physical Ailments

 Supporting Friends with Physical Ailments

Man in Wheelchair

Physical ailments can be difficult to deal with for those who suffer from them.  But when a disease is more obvious, or even embarrassing, it can really take its toll.

When the person suffering is a friend or someone close to you, of course you want to be supportive and helpful.  But how do you do this without overstepping boundaries?

Just Be There

Sometimes, the simple gift of your time is enough to lift spirits.  Especially if you join in an activity that offers your loved one a mental vacation from the illness.

Perhaps a movie, a card game, board game or, if possible, a walk in the park or at the beach.

Your time spent together doesn't need to include conversation about your friend's disease, unless she wants to discuss it.  In the meantime, target pleasant topics that the two of you enjoy.

What to Say - Or Not

When someone chooses to discuss his illness, listening is key.  He may not be asking for sympathy, just a sympathetic ear.

Realize the problem may be causing pain, discomfort, and embarrassment.  So don't stare, ask prying questions, or give unsolicited advice.  

Avoid saying something that suggests you know what your friend is feeling unless you truly know from experience.  If she describes her bout with Crohn's Disease or colitis, she probably isn't interested in hearing you compare that to your recent stomach virus.

And if someone makes a joke about his own condition, you don't necessarily need to join in.  He may be covering his embarrassment or sensitivity about his physical ailment and your joining in could ruin his cover.  In your friendliest of ways, let him have his joke then move the conversation forward.

People who are suffering do not want to be corrected if they eat something you don't think is good for them.  Unless you are a caregiver, keep those opinions to yourself.  However, if you are very close, tell the person you have a subject to bring up and ask permission to do so.  Choose a quiet, relaxed time.  And do your best not to be discouraging.

When your advice is requested, and you feel up to the task, give it in a caring, authentic manner.  You have been trusted to do so.

“… my youthful passion for exploring the possibilities of my life have been humbled and now,  four decades later and post 22 years of trembling from what is called Parkinson's Disease, the lines between fear and respect have become blurred…” –  A former student

When Out and About

Those suffering from physical ailments may want or need to shop, work, do errands, or go out for social enjoyment. They may want to be just with you.  

If you are out with a group of people who do not know about your friend's illness, there is no reason to say anything unless it's obvious that something is wrong at the time.

Don't ask someone who is ill to do something she can't, but don't assume you know her limits.  Let her be the guide.  For example, if you are out shopping and your loved one says she needs to take a break, act immediately to honor the request.  Find a bench or nearby cafe where you can sit and rest for a while.

If a person asks for assistance, of course give it, but don't offer unless asked.  Or when help is obviously needed ask, "How can I help?" or "What's the best way I can help?"  It may be that you need say nothing and simply take a swift action, like swiping a ream of paper off a high shelf when your coworker in a wheelchair is refilling the paper in the printer.

The Rules of Common Courtesy Should Always Be Applied

Avoid judging or seeming fearful of someone who has an obvious condition, but also avoid over-sympathizing.

Don't hold back from being your friendly, cheerful self.  Sharing a smile, or a little laughter, may be the best of medicines!  

And the bottom line: always treat others as you would want to be treated.



Contributor Candace Smith, teaches university students and professionals, the soft skills of etiquette and protocol. She found these skills necessary in her own life after her husband received international recognition in 2002. Plunged into a new “normal” of travel and formal social gatherings with global leaders, she discovered how uncomfortable she was in many important social situations. After extensive training in etiquette and protocol, Candace realized a markedly increased confidence level in meeting and greeting and dining skills and was inspired to share these skills that will help others gain comfort and confidence in dining and networking situations. Learn more at http://www.candacesmithetiquette.com/


🍽️Etiquette Enthusiast, Maura J. Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia


Sunday, March 27, 2022

Etiquette and the Grief of Others

 

Guidelines for Offering Condolences

Grieving women

Offering condolences can be challenging when you struggle to say just the right thing.  

Unfortunately, times of challenge and loss are a part of our lives.  What matters most is that you show compassion when others experience difficult life events.

In the case of death, when consolation is not possible, just to let the bereaved know that you care is doing your best.  Offer your own words in the most considerate, genuine, kind, and courteous manner.

Reach Out to Comfort

As soon as you have the news from a legitimate source, it is appropriate to reach out directly to the person or people affected.  

Compassion, courtesy, and common sense should serve as your guides to communication.  A phone call is thoughtful, but be understanding if your call goes unanswered or is sent to voice mail.  Your friend may be overwhelmed with phone calls at the time, and simply unable to handle them all.

Pay a visit to the bereaved only if you know this will be appreciated.  Some people prefer to handle grief or challenges in private.

In the case of a funeral or wake, briefly visit with the family who lost their loved one, with respect to the number of other people who also wish to speak to them.  

The etiquette of offering condolences requires that we do what we can to comfort and offer assistance.  And giving the person or people affected plenty of space to be alone and include others as they wish.

Offering Condolences in Writing

If you are better at writing your words of comfort than speaking them, you could consider doing so via email or text.  

However, use these methods only if you know the bereaved very well and know she is comfortable receiving condolence messages this way.

In today’s age of instant technology, it may be that the person most affected has announced the situation on social media, indicating his comfort in that medium.  Social media has given many the sense of immediate community and find it helpful and comforting to communicate online.

Should you choose to communicate via email, text, or social media, please follow up with a handwritten card or letter.  Receiving a card or letter that you took the time to write and send will mean a great deal during times of struggle and grief.

What to Write

Keep It Sensitive and Simple!

What you write will vary according to the relationship you have with the recipient - family, friend, co-worker, or close acquaintance.

Here are some basic guidelines to keep in mind.

What to Say:

  • An expression of sorrow.  "Sorry" is most often used.  "I'm sorry to hear about your father."
  • Relating a genuine, personal memory of affection for the deceased is kind.
  • Offering practical assistance when possible is considerate.

What to Avoid Saying:

  • Unsolicited advice.
  • Words meant to “cheer up” or encourage.
  • Words of clichéd wisdom or of your own experience.

Some things are just better left unsaid, but your most personal and authentic means of offering condolences is the rule.

Remember to stick to the basics of "less is more" as a good rule of thumb, especially if you default to “chatty.”

How to Write It

Remembering that condolence notes and letters are too personal to follow one template, here is just a sample of what to include in a note or letter of sympathy:

  1. Salutation:  Dear ________
  2. Expression of sorrow
  3. Something heartfelt about the person who died
  4. Your offer to help
  5. Wishes for the best
  6. Closing

Dear Sam,

I am so sorry to learn about your Dad.

He always greeted me with kind words and was so good at making others feel welcome in your home.

If there is anything I can do for you during this difficult time, please do not hesitate to let me know. 

You are close in thought and mind.

Respectfully and with love,
Mary 

Whom to address:
If you knew the deceased well, but not the family, address the note to the closest relative.  You can also add “and Family” if you wish.

Write to the person you know the best to express your condolence.  If it’s a friend whose parent has died, write to the friend.

Send your card or letter within a week of learning of the death.  Otherwise, don’t let the time frame prohibit you from reaching out!  

During times of deep, personal loss, it can be difficult to know what to say when offering condolences.  Also when expressing comfort for the loss of a job or relationship, or other challenging events.  But the most important thing to do is reach out.

Letting people know they are supported and cared for can help make tough times more bearable.




 Contributor, Candace Smith is a retired, national award-winning secondary school educator, Candace Smith teaches university students and professionals the soft skills of etiquette and protocol. She found these skills necessary in her own life after her husband received international recognition in 2002. Plunged into a new “normal” of travel and formal social gatherings with global leaders, she discovered how uncomfortable she was in many important social situations. After extensive training in etiquette and protocol, Candace realized a markedly increased confidence level in meeting and greeting and dining skills and was inspired to share these skills that will help others gain comfort and confidence in dining and networking situations. Learn more at http://www.candacesmithetiquette.com/

Etiquette. Enthusiast, Maura J Graber, is the Site Editor for the Etiquipedia© Etiquette Encyclopedia